PRIVACY POLICY

Pro Sleeve LLC (“we,” “us,” or “our”) operates the Aura Gaming Gear website and related services (the “Website”). We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our Website.

1. Information We Collect

a) Personal Information You Provide

When you interact with our Website, you may voluntarily provide personal information, including but not limited to:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (processed securely via third-party payment providers)

  • Information submitted through contact forms, email inquiries, or account registration

b) Automatically Collected Information

When you visit our Website, we may automatically collect certain information, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Website

  • Referring URLs

This information is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support and respond to inquiries

  • Improve our Website, products, and services

  • Send transactional communications (e.g., order confirmations)

  • Send marketing communications where permitted by law

  • Detect, prevent, and address fraud or security issues

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential Website functionality

  • Analyze traffic and usage patterns

  • Enhance user experience

You may control or disable cookies through your browser settings. Please note that some Website features may not function properly without cookies.

4. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Website hosting and analytics providers

  • Legal or regulatory authorities, if required by law

All third parties are obligated to protect your information and use it only for authorized purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory requirements.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no online data transmission or storage system can be guaranteed to be completely secure.

8. International Data Transfers

If you access our Website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pro Sleeve LLC
Email: info@prosleeve.com
Address: 7600 Chevy Chase Drive, Suite 300, Austin, Texas 78752, United States