FAQs

Where do you ship to?

We ship almost anywhere. Shipping times and costs are calculated at checkout based on your location.

How long does shipping take?

Orders are usually processed within 1-3 days.

US & UK: 2-5 business days

EU: 2-7 business days

Rest of world: 5-10 business days

Sometimes shipping can take longer, depending on customs.

Can I track my order?

Yes. Once your order ships, you’ll receive a tracking link via email.

Why should I use an Aura Mousepad?

Aura Mousepads are engineered to be a new performance standard. Trusted by professionals to deliver precise tracking and a consistent glide. Designed for gamers of all levels, our mousepads are durable and inspire confidence in every swipe and flick.

How do I choose the right Mousepad?

Choosing the right mousepad comes down to how you play.

Choose the Aura Control Pad if you want maximum precision and more controlled movement with stronger stopping power.

Choose the Aura Speed Pad if you prefer faster movement with less resistance and quicker reactions to your mouse movement.

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